Dairy Clerk

Fairway Market wants to ensure that all of our customers are receiving the best shopping experience each time they walk into our store. The Dairy Clerk is an integral part of the Fairway Market experience. As a Dairy Clerk, you will be providing exceptional customer service while stocking and replenishing a wide variety of dairy products.
The following are role and responsibilities of the Dairy Clerk position:
Department-specific Responsibilities:
Properly receive and breakdown orders of products, assuring freshness, quality standards, and superior quality is met.
Pack out milk, egg, cheese and other dairy products and maintaining product quality and freshness
Check and maintain proper temperature and humidity levels within coolers and/or freezers on a regularly Ensure product levels are sustained throughout the day to help maximize profitability and minimize shrink.
Build visually attractive displays, rotate and replenish stock as needed, and maintain accurate department signage and pricing.
Familiarize self with different grocery items to better assist customers. Provide customers with help in finding items that meet their need.
Operate relevant equipment in a safe and productive manner.
General Responsibilities:
Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Fairway brand.
Work collaboratively with fellow employees and managers and recognize teamwork and diversity. throughout the store to resolve conflicts respectfully and in a timely manner.
Maintain a strong time and attendance record to ensure the smooth flow of departmental operations.
Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Fairway work rules and policies and Health Department Regulations.
Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks.
Adhere to all department-related and company-related work rules and policies while upholding Fairway's core values of integrity, respect and excellence.
Perform miscellaneous roles assigned by management that would help the team on an as-needed basis.
Recognize and seek opportunities for continuous learning and supply feedback to management to help. improve operations. Attend all required trainings.
RequirementsSkills and Qualifications:
Candidates who apply for the Dairy Clerk position must possess the following skills:
Good working knowledge of food quality, hygiene and sanitation
Strong Customer Service skills and ability to interact with other people and participate actively in department and staff meetings
Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
Organizational and time management skills and ability to prioritize requests and department activities.
Problem-solving skills to effectively assist customers in a wide range of different interactions
Meet physical demands required for the position.
Effective communication skills and ability to read, write and comprehend English
Availability to work weekends, holidays, and other prime times of the business.
Must be at least 18 years of age to work in the department
Work Environment and Physical Demands:
Continuous interaction with customers and coworkers in a fast-paced work environment.
Exposure to working in various temperature changes, including cold temperatures.
Exposure to various food allergens throughout the store.
Frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching.
Average weight is between 5-12lbs but not limited to exceed 50lbs.
Standing and walking for 4-6 hours at a time
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