Customer Service & Sales Coordinator

Job Description

Are you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to help build it from the ground up?


 


The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the brand. The Customer Service & Sales Coordinator’s main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive brand image.


 


The few coveted spots in the customer-facing team will be trained in all product knowledge and customer service / sales techniques and how these translate across all departments of our firm.


 


If you are up for a challenge, the main responsibilities include but are not limited to:



  • Follow up on assigned customer leads and business prospects daily through direct contact on multiple channels

  • Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner

  • Attend regular team meetings daily to strategize territory and product plans

  • Maintain exceptional performance standards in customer satisfaction and closing customer leads

  • Maintain open communication with management and other team members

  • Build a thorough working knowledge of products, consumer demand, market prices & brand compliance

  • Hire, train and develop other team members


 


What we are looking for in our next team member:



  • Highly personable, outgoing and positive team member

  • Ability to adhere to strict compliance policies

  • Comfortable interacting with consumers daily and following up sales leads

  • Proactively approaches problems with solution oriented mentality

  • Basic computer skills and technical proficiency

  • All training is provided as this is an entry level position, we just need the right raw material!



Company Description
At Synergy we focus all of our efforts on building outstanding relationships with our clients and their consumers and our primary goal is to provide our accounts with new customers, and, thus increasing their internal revenue. Here at Synergy Management we pride our self on providing state-of-the-art education and hands on training to make our staff the best in the industry which is proven by our constant rapid expansion into new markets.



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