team lead - teavana - Store# 28470, Teavana - Shops at Nanuet

Summary of Experience:
+ Previous retail experience (1 year)
+ Experience selling (1 year)
+ Experience leading and coaching teams (6 months ? 1 year)
Basic Qualifications:
+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
+ Six (6) months or more of experience in a position that required constant interacting with and fulfilling the requests of customers
+ Comply with, coach and model a dress code that prohibits certain materials and styles, such as denim and sleeveless tops
+ Prepare beverages to standard recipes or customized for customers, such as recipe changes such as temperature, quantity of ingredients or substituted ingredients
+ Available to perform many different tasks within the store during each shift
+ Six (6) months or more of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
+ Perform, coach and model in a role that requires the use of specific sales techniques
+ Minimum of 18 years of age or older team lead, sales & operations
Required Knowledge, Skills and Abilities:
+ Ability to create a positive work environment.
+ Ability to demonstrate excellent customer service.
+ Demonstrates ability to sell and increase sales in a retail environment.
+ Demonstrates ability to prioritize and handle multiple tasks with a sense of urgency.
+ Ability to communicate effectively under pressure.
+ Ability to lead teams and effectively delegate.
+ Ability to listen to feedback and take constructive action toward improvement.
+ Demonstrates ability to follow up on assigned tasks.
_Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances._


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