Bakery Clerk

Fairway Market wants to ensure that all of our customers are receiving the best shopping experience each time they walk into our store. As a Bakery Clerk, you will be providing exceptional customer service while preparing and serving a wide variety of fresh, high- quality baked products. The Bakery clerk works on the sales floor to proactively engage customers and create opportunities to upsell and cross sell Fairway products. The following are the roles and responsibilities of the Bakery Clerk position:
Department-specific Responsibilities:
Be knowledgeable on all products in the department and recognize differences among similar products to better assist customers. Be able to accurately describe each product to customers
Properly receive orders of products, assuring freshness, quality standards and superior quality is met
Build visually attractive displays, prepare trays and set up cases, rotate and replenish product as needed and maintain accurate department signage and pricing
Ensure product availability, quality and freshness by proper rotation, stocking and replenishment of products to help maximize profitability and minimize shrink
Package, wrap, weigh, price and label items for retail sale
Check and maintain proper temperature and humidity levels within coolers and/or freezers on a regular basis
Order appropriate amounts of product to meet business demands and limit shrink. Maintain daily, weekly and monthly cleaning schedules
Familiarize oneself with products in the department and recognize differences among similar products to better assist customers
Operate relevant equipment in a safe and productive manner
Observe safe and sanitary food handling practices at all times including, but not limited to, proper hand washing, use of food handler gloves, hair restraints, storing product in appropriate areas, etc. Maintain daily, weekly and monthly cleaning schedules
RequirementsGeneral Responsibilities:
Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Fairway brand
Work collaboratively with fellow employees and managers and recognize teamwork and diversity throughout the store to resolve conflicts respectfully and in a timely manner
Maintain a strong time and attendance record to ensure the smooth flow of departmental operations
Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Fairway work rules and policies and Health Department Regulations
Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks
Adhere to all department-related and company-related work rules and policies while upholding Fairway's core values of integrity, respect and excellence
Perform miscellaneous roles assigned by management that would help the team on an as-needed basis
Attend mandatory trainings and recognize and seek opportunities for continuous learning. Provide feedback to management to help improve operations
Skills and Qualifications:
Candidates who apply for the Bakery Clerk position must possess the following skills:
Knowledge of bakery products
Good working knowledge of food quality, hygiene and sanitation, kitchen safety and food preparation
Strong customer service skills and ability to interact with other people and participate actively in department and staff meetings
Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
Organizational and time management skills and ability to prioritize requests and department activities
Problem-solving skills to effectively assist customers in a wide range of different transactions
Meet physical demands required for the position
Effective communication skills, ability to read, write and comprehend English
Must be at least 18 years of age to work in the department
Availability to work weekends, holidays and other prime times of the business
Work Environment and Physical Demands
Continuous interaction with customers and coworkers in a fast-paced work environment
Exposure to various food allergens throughout the store
Frequent motions such as standing, walking, kneeling, squatting, bending, lifting and reaching
Lifting up to 50lbs. and pushing and pulling carts up to 100lbs.
Standing and walking for 4-6 hours at a time
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